Privacy policy

1. Introduction.

Rainbow Funding (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our crowdfunding platform located at [website URL] (the “Platform”).

2. Information We Collect.

We collect the following types of personal information:Personal Identification Information: Name, email address, phone number, and postal address.Financial Information: Credit card details, bank account information, and payment transaction history.Campaign Information: Information you provide when creating or supporting a campaign, including but not limited to descriptions, images, and funding goals.Technical Data: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.Communications: Any communications you have with us, including customer support interactions.

3. How We Use Your Information.

We use the information we collect for the following purposes:To Provide Our Services: Facilitating your use of the Platform, including processing donations, contributions, and other transactions.To Communicate With You: Sending you updates, newsletters, and promotional materials (only with your consent) as well as responding to your inquiries.To Improve Our Platform: Analyzing usage data to enhance the functionality and user experience of the Platform.To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

4. Sharing Your Information.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:With Service Providers: We may share your information with third-party service providers who assist us in operating the Platform, conducting our business, or providing services to you.For Legal Reasons: We may disclose your information if required to do so by law or in response to legal requests such as subpoenas or court orders.With Campaign Organisers: If you donate to a campaign, your personal information may be shared with the campaign organiser, unless you choose to donate anonymously.

5. Data Security.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Rights.

Under the Protection of Personal Information Act (POPIA), you have the following rights:Access: You have the right to request access to your personal information held by us.Correction: You have the right to request that we correct any inaccurate or incomplete personal information.Deletion: You have the right to request that we delete your personal information under certain circumstances.Objection: You have the right to object to the processing of your personal information in certain cases.To exercise these rights, please contact us at [contact email].

7. Cookies and Tracking Technologies.

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about our use of cookies, please see our [Cookie Policy/Section].

8. Third-Party Links.

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Rainbow Funding
Email: info@rainbowfunding.co.za
Whatsapp: 0724796245